Job Description – Reference# 3198

Cloud Solutions
Analyst

Location:
Edmonton, AB
Job Type:
Permanent, Full Time
Location
Edmonton, AB
Job Type
Permanent
Full Time

Description

BinaryLogic Inc., founded in 2016, is a Canadian IT services and consulting company enabling organizations to take advantage of cloud-based IT solutions. Focused on the deployment, management, and support of Microsoft 365/Azure, business continuity, cyber security, and technology staffing services. BinaryLogic’s team has a passion for customer satisfaction, attention to detail, and our understanding of the technical and business sides of IT propel BinaryLogic to help clients solve their core business needs with the goal of forming long term relationships and becoming a trusted IT advisor.

Position Description
The Cloud Solutions Analyst is a permanent, full-time position, based out of Edmonton, AB. Part of the technical team with an in-depth understanding and ability to support, plan, and implement cloud solutions with a focus on Microsoft 365, Azure, Datto, and HPe Aruba. The Cloud Solutions Analyst is part of the project team when migrating customers from on-premises environments (or other cloud solutions) into Microsoft 365 and Azure and provides on-going managed services which includes the day-to-day management and support of SaaS/IaaS solutions and on-prem infrastructures for hybrid environments.

Reporting to the Service Manager, this role has primary support & consulting responsibility, with a slight emphasis on presales support for solution design, and related activities, as assigned. Ultimately, as someone who is inventive, confident in the face of a challenge, and who has demonstrated skills in managing customer expectations, your contributions will help our customers get the most out of their investment in cloud solutions. The candidate will have strong technical writing skills and the ability to communicate effectively with clients, managers and executives at the technical and business level. Strong organizational, time management, relationship building skills are also desired.


Technical Skills Required

  • Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
  • Strong foundation in system administration, including performing backups, upgrading and patching, monitoring, alerting, deployments, and disaster recovery.
  • Understanding of infrastructure design, including public and private cloud, networking, virtualization, identity, security, and storage.
  • Experience deploying and managing the infrastructure for databases, primarily SQL Server.
  • Assist sales and pre-sales practices team members with the design and scope of solutions for statements of work and proposals.
  • Support team members through knowledge transfer and detailed documentation.
  • Help develop and continually refine models and delivery framework.
  • Help develop and participate in recommended training and certification pathways.
  • Assist in the development of new cloud solution offerings and services, as appropriate.

Experience Deploying, Administering, and Supporting these Solutions

  • Microsoft: Microsoft 365, Azure AD, SharePoint Online, Microsoft Teams, Microsoft Business Voice, Exchange Online, Intune, Windows 10, Windows Server
  • Programming/Scripting Languages: PowerShell
  • Platforms: Linux, Windows
  • Networking: HPe Aruba, Fortinet, Cisco is an asset
  • Backup: Datto, Veeam
  • Systems: VMware and Citrix are assets

Non-Technical Skills Required

  • Proven track record of building deep technical relationships, creating rich technical documentation, and following industry standards.
  • Analytical and process oriented, with a proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through.
  • Problem solving mentality leveraging internal and/or external resources.
  • Exceptional verbal and written communication.
  • Extensive technical experience with a minimum of 3 years experience in a customer-facing service delivery role.
  • Proven ability to ensure consistent customer satisfaction through delivery excellence.
  • Attention to detail and quality while maintaining a high level of productivity, while managing deadlines and multiple conflicting priorities.
  • Able to work effectively in a complex environment at a fast pace with an unpredictable work schedule.
  • Assist in the development of new cloud solution offerings and services, as appropriate.

Education & Certifications Sought

  • Microsoft 365 Exams and Certifications are an asset, preference for:
    – Microsoft 365 Certified: Enterprise Administrator Expert
    -Microsoft 365 Certified: Modern Desktop Administrator Associate
    -Microsoft 365 Certified: Security Administrator Associate
    -Microsoft Certified Azure Administrator (AZ-103 or AZ104) considered an asset.
  • Certifications such as A+, Network+, Security+, MCP, MCSE an asset.
  • ITIL Foundation v4 Certification, additional ITIL certifications considered an asset.
  • Two or four year diploma in Computing Science, Electronic Engineering Technology, Information Systems or equivalent.

Lead Recruiter
Antonio sun
Antonio Sun
Senior Technology Recruiter
antonio@10percentrecruiting.com
(780) 235-5020

10 Percent Recruiting is committed to building a workplace where inclusion is valued. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, disability, age, or any other non-merit based or legally protected grounds.

If you are interested in this position and meet the above criteria, please click the ‘Apply for Job’ button below to send your resume securely and in confidence directly to the recruiter in charge of this position. We thank all applicants; however, only those selected for interviews will be contacted.

All applicants must be legally entitled to work in Canada.

Cloud.
Collaborate.
365.

The Perks of Working at BinaryLogic


01

Career Growth

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02

Work-Life Balance

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03

Hybrid Work Schedule

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04

Bring Your Dog to Work

Yes, we are one of those companies that not only allows you to bring your dog to work (with a few rules to follow of course) but we encourage it.
05

Professional Development

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06

Health Benefits

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10 Percent Recruiting
Head Office
Beaver House Building
(@WorkNicer)
10160 103 ST. NW
Edmonton, AB
Office Hours
  • Mon –  Fri
    8 am – 5 pm
Information
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© 10 Percent Recruiting Ltd. All rights reserved.
Website by BinaryLogic Inc.
© - 10 Percent Recruiting Ltd. All rights reserved.
Website by BinaryLogic Inc.